Action-oriented, results-driven strategic design leader
I specialize in vision, strategy, and building design teams specifically at the intersection of customer experience, product strategy, and brand. I’m passionate about moving companies toward people-centered, omnichannel experiences. I believe a better experience for products and services, and the people their impacted by, means better overall business results.
15+
YEARS OF LEADERSHIP
Leading and mentoring multi-disciplinary creative and digital experience design teams.
10+
TEAMS DIRECTED
Within various leadership roles and at various altitudes, with up to 6 direct reports at one time.
750,000+
CUSTOMERS IMPACTED
From the experiences I’ve led, managed, and built during my broad career.
20+
YEARS IN DESIGN
A seasoned career spanning visual design, brand strategy, innovation and design thinking, design research, and digital experience design (in that order).
My experience spans strategy, innovation, experience design, and visual design within service and product environments. These case studies span the last several years.
This is a mix of work that crosses multiple design disciplines where I’ve contributed to, led the work myself, and led a team toward design outcomes.