I’m an action-oriented, results-driven strategic design leader with strong operational skills, supported by certifications in both customer and user experience leadership.
I’m passionate about moving companies toward people-centered, omnichannel experiences. I believe a better experience for products and services and the people their impacted by means better overall business results.
My Focus
I’m a bit of a jane of all trades based on my expansive career, but have found that these four key areas are my strengths.
My experience spans strategy, innovation, experience design, and visual design within service and product environments. These case studies span the last several years.
This is a mix of work that crosses multiple design disciplines where I’ve contributed to, led the work myself, and led a team toward design outcomes.