Better experience is better business.

Shaping really smart businesses, products, and brands.


FIND OUT HOW


Our clients see results. We know you will, too.


  • Lots of good info came out of our first session with Christine. She really makes you look holistically at your business.

    Greg
    Greg
    Founder & CEO
  • Thank you so much for coming out and spending time with us. Everything you have provided for us will be really valuable as we move forward with our brand.

    Briana
    Briana
    Operations
  • We’ve received endless remarks on how well our vision is presented, and that’s largely due in part to working with you. You have helped us more than you know!

    Jen
    Jen
    Director & Producer
  • Christine’s work has both depth and intellect. She is intelligent and insightful and is very capable. Christine’s communication style is refreshingly direct … [she] is unafraid to lead challenging projects.

    Judith
    Judith
    VP of Marketing
  • We worked together for several months and the results are wonderful! I can’t believe all the positive comments I have received. She asked questions that delved into my business and my desires, and came up with the perfect plan.

    Susan
    Susan
    Business Owner


Our insights on the power of brand experience:


Getting Customer Empathy Right

By Christine / Brand Experience/ Business Design/ Product Strategy
15 Apr 2017

Getting Customer Empathy Right

As business owners, we often make assumptions about our own customers. Most of the time, these assumptions are based on years of experience and seeing patterns of customer behavior. Sometimes, this works. We are hired because of our decades of experience, and so we know how to answer questions when when they come up over again. We understand how to decipher client language into a...

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