Category: Customer Experience
Posts related to design-thinking, visual communication, messaging, or anything related to 360 view of design thinking.
Posts related to design-thinking, visual communication, messaging, or anything related to 360 view of design thinking.
Customer Experience (or User Experience) is often used to describe the interaction between a person and either a product/service, brand, software, or the combination of all of the above. I define the Customer Experience as being the intended design of any interaction or experience someone has with your brand. Meaning, at any point in the […]
User Experience is one of the fastest growing tech fields in the industry, and has become increasingly important for the growth and adoption of new technologies. Industry peers came out the evening of July 6th to General Assembly Atlanta, located at Ponce City Market, to hear a diverse panel of designers talk about the psychology […]
Vox Media published this viral video in Feb about the Norman Door, and I fell in love with it. It introduces (or re-introduces) most of us to Don Norman and his book The Design of Everyday Things. According to the book, there are a few basic design concepts that should be followed in people-centric design: Discoverability The […]
Creating a great experience as a brand means staying relevant when our world is moving a million miles a minute. Our behaviors change depending on trends and technology, which changes the way experience is created and distributed. So, how to you create an experience that stays relevant? Keeping Within Context Do your research and truly […]